consumer rights advisor (EN)
ISCO 3359 · v1.2.1
Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.
Классификационные навыки не измеряют личное владение ими или будущие замещённые часы.
Исходные синонимы (EN)
- consumer rights adviser
- trading standards officer
- consumer rights legal advisor
- legal services advisor
- consumer rights legal adviser
- legal services adviser
- food hygiene inspector
Навыки и знания
Essential (EN) · 12
- advise on consumer rights
- communicate with customers
- apply conflict management
- customer service
- protect client interests
- inspect government policy compliance
- consumer protection
- respond to enquiries
- keep records of customer interaction
- investigate complaints related to consumer protection
- consumer law
- apply technical communication skills
Optional (EN) · 15
- prevent fraudulent activities
- maintain relations with local representatives
- compile legal documents
- liaise with local authorities
- use different communication channels
- keep task records
- fraud detection
- report test findings
- assess quality of services
- legal research
- advise on government policy compliance
- corporate law
- promote responsible consumer behaviour
- provide legal advice
- ensure law application
Исследовать страну и горизонт
Отсутствующее исследование показано явно. Каталоговая страница не является прогнозом риска.
Для сообщения о проблеме можно скопировать точную ссылку на данные и передать её вручную. Личные ограничения сюда не входят.