cabin crew manager (EN)
ISCO 5111 · v1.2.1
Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.
Классификационные навыки не измеряют личное владение ими или будущие замещённые часы.
Исходные синонимы (EN)
- chief purser
- customer service director
- cabin service director
- manager of cabin crew
- head of cabin crew
- flight service manager
- cabin crew head
- cabin service manager
- inflight service manager
Навыки и знания
Essential (EN) · 24
- communicate verbal instructions
- airport planning
- provide first aid
- give instructions to staff
- maintain relationship with customers
- deal with challenging work conditions
- upsell products
- execute flight plans
- manage the customer experience
- deliver outstanding service
- inspect cabin service equipment
- conduct full-scale emergency plan exercises
- handle stressful situations in the work place
- air transport law
- sell souvenirs
- prepare flight reports
- handle veterinary emergencies
- common aviation safety regulations
- carry out pre-flight duties
- process customer orders
- provide food and beverages
- perform routine flight operations checks
- follow verbal instructions
- analyse work-related written reports
Исследовать страну и горизонт
Отсутствующее исследование показано явно. Каталоговая страница не является прогнозом риска.
Для сообщения о проблеме можно скопировать точную ссылку на данные и передать её вручную. Личные ограничения сюда не входят.