crowd controller (EN)
ISCO 5419 · v1.2.1
Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- spectator controller
- steward
- crowd control worker
Skills and knowledge
Essential (EN) · 19
- restrain individuals
- monitor guest access
- ensure public safety and security
- comply with the principles of self-defence
- security threats
- fire safety regulations
- control crowd
- use communication techniques
- identify terrorism threats
- ensure health and safety of visitors
- identify security threats
- perform security checks
- manage emergency evacuation plans
- patrol areas
- liaise with security authorities
- manage theft prevention
- deal with aggressive behaviour
- practice vigilance
- surveillance methods
Optional (EN) · 25
- operate radio equipment
- ensure escape routes
- provide first aid
- welcome spectators
- monitor parking areas to maintain security
- ban cameras
- assist emergency services
- react calmly in stressful situations
- ensure safe spectator movement
- handle spectator complaints
- monitor building security
- monitor amusement park safety
- manage major incidents
- manage lost and found articles
- criminal law
- handle surveillance equipment
- check tickets at venue entry
- verify visitor identification
- tolerate stress
- handle cash flow
- ensure law application
- monitor security measures
- develop contingency plans for emergencies
- operate fire extinguishers
- inspect sport stadium
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