call centre agent (EN)
ISCO 5244 · v1.2.1
Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
Classification skills are not a measurement of your proficiency or future displaced hours.
Source aliases (EN)
- telemarketing agent
- call centre operator
- telephone sales agent
- telephone sales generator
- call center agent
- telephone sales representative
- call centre rep
- call centre operative
- telemarketing operator
- telephone service attendant
- call centre representative
- call center representative
- outbound call center agent
- outbound telemarketer
- inbound telemarketer
- call centre service agent
- inbound sales agent
- telephone solicitor
- inbound call center agent
- call centre taker
- outbound sales agent
- telephone operator
- telemarketer
- inbound call centre agent
- outbound call centre agent
Skills and knowledge
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